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Rinnai code 70: Control board (PCB) failure

Continuous flow hot water system (Australia), tankless water heater (United States)

The heater's main control board detected an internal fault.

This needs a licensed gas technician. There are a few safe checks you can do first, marked below. Anything inside the unit is a job for a professional.

What causes it

Australian models

  1. A loose or damaged wiring harness connection, or a failed control board.

    Clear a Rinnai continuous flow error codeYou can do this

    1. Turn the hot water tap off, then on again.
    2. If the code is still showing, press the On/Off button on the water controller to turn it off, then on again.
    3. If it still shows, switch the heater off at the power point, wait 10 seconds, then switch it back on.
    4. If the code remains, contact Rinnai or a licensed technician with the code, model and serial numbers.

    Book a licensed gas technician

US models

  1. Parameters set incorrectly, a loose wiring harness at the board, or a failed control board.

    Book a licensed gas technician

How to read this code on your unit

Booking a licensed gas technician

Book a licensed gas technicianlicensed gas technician

  1. Turn the unit off and leave the covers on. Gas components must only be serviced by a licensed technician.
  2. Note the code, how often it appears, and the model and serial numbers from the rating label.
  3. Book a licensed gas technician and give them those details.

Models that show this code

73 models in 15 ranges
RangeModels
Heavy Duty (commercial)REU-AM3237WC (HD32e), REU-VCM2837FFC (HD28i), REU-VCM2837WC (HD28e), REU-NB3237WC-AK (Heavy Duty 32C), REU-NB3237FFC-AK, REU-NB3237WC-50-AK, REU-NB3237FFC-50-AK
InfinityREU-AM3237W (Infinity 32), REU-AM2626WDL (Infinity 26 Touch), REU-AM2626WD (Infinity 26), REU-AM2024WD (Infinity 20), REU-AM1620WD (Infinity 16), REU-AM1220WD (Infinity 12), REU-A2626WB (B26), REU-A2024WB (B20), REU-A1620WB (B16)
Infinity BREU-BM2626W (Infinity B26), REU-BM2024W (Infinity B20), REU-BM1620W (Infinity B16), REU-BM1220W (Infinity B12)
Infinity EnviroREU-E2626W (Infinity Enviro 26), REU-E1620W (Infinity Enviro 16), REU-NB3237W-AK (Infinity Enviro 32), REU-NB3237W-50-AK
Infinity internalREU-VCM2837FF (Infinity 28i)
Commercial (KB)C199i (REU-KBD3237FFUDC-US), C199e (REU-KB3237WDC-US)
KBRU80i (REU-KB2530FFUD-US), RU80e (REU-KB2530WD-US), RU90e (REU-KBD2934WD-US), RU98i (REU-KB3237FFUD-US), RU98e (REU-KB3237WD-US)
KBDRUC80i (REU-KBD2530FFUD-US), RUC90i (REU-KBD2934FFUD-US), RUC98i (REU-KBD3237FFUD-US)
KBPRUR98i (REU-KBP3237FFUD-US), RUR98e (REU-KBP3237WD-US)
KCMRUCS65i (REU-KCM2025FFU-US), RUCS75i (REU-KCM2528FFU-US), RUS65e (REU-KCM2025W-US), RUS75e (REU-KCM2528W-US)
Luxury (VC)RL75i (REU-VC2528FFUD-US), RL75i(A) (REU-VC2528FFUD-US(A)), RL75e (REU-VC2528WD-US), RL75e(A) (REU-VC2528WD-US(A)), RL94i (REU-VC2837FFUD-US), RLX94i (REU-VC2737FFUD-US), RL94e (REU-VC2837WD-US)
SENSEI commercialCU199i (REU-N3237FFC-US), CU160i (REU-N2530FFC-US), CU199e (REU-N3237WC-US), CU160e (REU-N2530WC-US)
SENSEI residentialRU199i (REU-N3237FF-US), RU180i (REU-N2934FF-US), RU160i (REU-N2530FF-US), RU130i (REU-N2024FF-US), RU199e (REU-N3237W-US), RU180e (REU-N2934W-US), RU160e (REU-N2530W-US), RU130e (REU-N2024W-US)
SENSEI residential with pumpRUR199i (REU-NP3237FF-US), RUR160i (REU-NP2530FF-US), RUR199e (REU-NP3237W-US), RUR160e (REU-NP2530W-US)
Value (VC)V53e (REU-VAM1620W-US), V53De (REU-AM1620WD-US), V65i (REU-VC2025FFU-US), V65e (REU-VC2025W-US), V75i (REU-VC2528FFU-US), V75e (REU-VC2528W-US), V94i (REU-VC2837FFU-US), V94Xi (REU-VC2737FFU-US), V94e (REU-VC2837W-US)

Where this comes from

Checked against the manufacturer's manual on 9 October 2026.

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Other Rinnai tankless water heater codes

Code Meaning What you can do
57 Burner overheat switch open Call a pro
58 Secondary heat exchanger overheat Call a pro
61 Combustion fan failure Call a pro
63 Recirculation low flow Call a pro
65 Water flow control failure Safe checks first, then a pro
66 Bypass flow control fault Call a pro
71 Gas solenoid valve failure Call a pro
72 Flame rod circuit error Call a pro
73 Burner thermocouple fault Call a pro
79 Water leak detected Safe checks first, then a pro
92 Neutraliser end of life Call a pro
LC Scale build-up in the heat exchanger Safe checks first, then a pro

See all control board fault codes on tankless water heaters across brands.