Rinnai Infinity fault codes
Every checked code for the Rinnai Infinity range, with what it means and whether you can fix it yourself.
Fault codes
| Code | Meaning | What you can do |
|---|---|---|
| 03 | Power cut during bath fill | You can often fix it |
| 05 | Bypass flow control failure | Safe checks first, then a pro |
| 10 | Air intake, flue or condensate blockage | Safe checks first, then a pro |
| 11 | No ignition | Safe checks first, then a pro |
| 12 | Flame failure or low gas flow | Safe checks first, then a pro |
| 14 | Overheat safety device tripped | Call a pro |
| 15 | Venturi control failure | Safe checks first, then a pro |
| 16 | Over-temperature shutdown | Safe checks first, then a pro |
| 17 | Venturi blockage | Safe checks first, then a pro |
| 19 | Electrical earth fault | Call a pro |
| 21 | Data transfer or dip switch error | Call a pro |
| 25 | Sensor fault or condensate blockage (depends on model) | Depends on your model |
| 32 | Outgoing water temperature sensor fault | Call a pro |
| 33 | Heat exchanger thermistor fault | Call a pro |
| 34 | Temperature sensor fault (depends on model) | Call a pro |
| 38 | Exhaust temperature thermistor fault | Call a pro |
| 41 | Frost protection (ambient) sensor fault | Call a pro |
| 51 | Inlet water thermistor fault | Call a pro |
| 52 | Gas modulating valve fault | Call a pro |
| 54 | High exhaust gas temperature | Safe checks first, then a pro |
| 55 | Service reminder | Safe checks first, then a pro |
| 61 | Combustion fan failure | Call a pro |
| 65 | Water flow control failure | Safe checks first, then a pro |
| 66 | Bypass flow control fault | Call a pro |
| 70 | Control board (PCB) failure | Safe checks first, then a pro |
| 71 | Gas solenoid valve failure | Call a pro |
| 72 | Flame rod circuit error | Call a pro |
| LC | Scale build-up in the heat exchanger | Safe checks first, then a pro |
| SE | Cascade connection failure | Call a pro |
Models in this range
- REU-AM3237W (Infinity 32)
- REU-AM2626WDL (Infinity 26 Touch, INF26 Touch)
- REU-AM2626WD (Infinity 26)
- REU-AM2024WD (Infinity 20)
- REU-AM1620WD (Infinity 16)
- REU-AM1220WD (Infinity 12)
- REU-A2626WB (B26)
- REU-A2024WB (B20)
- REU-A1620WB (B16)