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Rinnai code 05: Bypass flow control failure

Continuous flow hot water system (Australia), tankless water heater (United States)

The bypass flow control device is not working correctly.

This needs a licensed gas technician. There are a few safe checks you can do first, marked below. Anything inside the unit is a job for a professional.

What causes it

Australian models

  1. The bypass flow control device or its wiring has failed. A technician tests its resistance and replaces it if needed.

    Clear a Rinnai continuous flow error codeYou can do this

    1. Turn the hot water tap off, then on again.
    2. If the code is still showing, press the On/Off button on the water controller to turn it off, then on again.
    3. If it still shows, switch the heater off at the power point, wait 10 seconds, then switch it back on.
    4. If the code remains, contact Rinnai or a licensed technician with the code, model and serial numbers.

    Book a licensed gas technician

US models

  1. The bypass flow control device or its wiring has failed. A technician measures its resistance and replaces it if needed.

    Reset the unit by cycling the powerYou can do this

    1. Switch the unit off at its isolating switch or power point.
    2. Wait at least one minute, then switch it back on and let it try to restart.
    3. If the same code comes back, stop resetting it. Write down the code, model number and serial number before calling for service.
      Repeated resets can mask a fault that needs a technician.

    Book a licensed gas technician

How to read this code on your unit

Booking a licensed gas technician

Book a licensed gas technicianlicensed gas technician

  1. Turn the unit off and leave the covers on. Gas components must only be serviced by a licensed technician.
  2. Note the code, how often it appears, and the model and serial numbers from the rating label.
  3. Book a licensed gas technician and give them those details.

Models that show this code

67 models in 15 ranges
RangeModels
Heavy Duty (commercial)REU-AM3237WC (HD32e), REU-VCM2837FFC (HD28i), REU-VCM2837WC (HD28e)
InfinityREU-AM3237W (Infinity 32), REU-AM2626WDL (Infinity 26 Touch), REU-AM2626WD (Infinity 26), REU-AM2024WD (Infinity 20), REU-AM1620WD (Infinity 16), REU-AM1220WD (Infinity 12), REU-A2626WB (B26), REU-A2024WB (B20), REU-A1620WB (B16)
Infinity BREU-BM2626W (Infinity B26), REU-BM2024W (Infinity B20), REU-BM1620W (Infinity B16), REU-BM1220W (Infinity B12)
Infinity EnviroREU-E2626W (Infinity Enviro 26), REU-E1620W (Infinity Enviro 16)
Infinity internalREU-VCM2837FF (Infinity 28i)
Commercial (KB)C199i (REU-KBD3237FFUDC-US), C199e (REU-KB3237WDC-US)
KBRU80i (REU-KB2530FFUD-US), RU80e (REU-KB2530WD-US), RU90e (REU-KBD2934WD-US), RU98i (REU-KB3237FFUD-US), RU98e (REU-KB3237WD-US)
KBDRUC80i (REU-KBD2530FFUD-US), RUC90i (REU-KBD2934FFUD-US), RUC98i (REU-KBD3237FFUD-US)
KBPRUR98i (REU-KBP3237FFUD-US), RUR98e (REU-KBP3237WD-US)
KCMRUCS65i (REU-KCM2025FFU-US), RUCS75i (REU-KCM2528FFU-US), RUS65e (REU-KCM2025W-US), RUS75e (REU-KCM2528W-US)
Luxury (VC)RL75i (REU-VC2528FFUD-US), RL75i(A) (REU-VC2528FFUD-US(A)), RL75e (REU-VC2528WD-US), RL75e(A) (REU-VC2528WD-US(A)), RL94i (REU-VC2837FFUD-US), RLX94i (REU-VC2737FFUD-US), RL94e (REU-VC2837WD-US)
SENSEI commercialCU199i (REU-N3237FFC-US), CU160i (REU-N2530FFC-US), CU199e (REU-N3237WC-US), CU160e (REU-N2530WC-US)
SENSEI residentialRU199i (REU-N3237FF-US), RU180i (REU-N2934FF-US), RU160i (REU-N2530FF-US), RU130i (REU-N2024FF-US), RU199e (REU-N3237W-US), RU180e (REU-N2934W-US), RU160e (REU-N2530W-US), RU130e (REU-N2024W-US)
SENSEI residential with pumpRUR199i (REU-NP3237FF-US), RUR160i (REU-NP2530FF-US), RUR199e (REU-NP3237W-US), RUR160e (REU-NP2530W-US)
Value (VC)V53e (REU-VAM1620W-US), V53De (REU-AM1620WD-US), V65i (REU-VC2025FFU-US), V65e (REU-VC2025W-US), V75i (REU-VC2528FFU-US), V75e (REU-VC2528W-US), V94i (REU-VC2837FFU-US), V94Xi (REU-VC2737FFU-US), V94e (REU-VC2837W-US)

Where this comes from

Checked against the manufacturer's manual on 9 October 2026.

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Other Rinnai tankless water heater codes

Code Meaning What you can do
02 Burner did not light during freeze protection Safe checks first, then a pro
03 Power cut during bath fill You can often fix it
10 Air intake, flue or condensate blockage Safe checks first, then a pro
11 No ignition Safe checks first, then a pro
12 Flame failure or low gas flow Safe checks first, then a pro
13 Combustion fault Safe checks first, then a pro
14 Overheat safety device tripped Call a pro
15 Venturi control failure Safe checks first, then a pro
16 Over-temperature shutdown Safe checks first, then a pro
17 Venturi blockage Safe checks first, then a pro
65 Water flow control failure Safe checks first, then a pro
66 Bypass flow control fault Call a pro

See all water flow control fault codes on tankless water heaters across brands.