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Carrier gas furnace code 17.1: Lost communication with the Bluetooth module
Gas furnace, Canada and United States
The control lost communication with the Bluetooth (BTM) module.
This needs a licensed gas technician. There is nothing safe to check yourself. Leave the covers on and book a professional.
Only some models show this code. Check the list below.
What causes it
-
The Bluetooth module stopped communicating with the control.
How to read this code on your unit
The three-digit display sits on the furnace control behind the blower door. Through the sight glass in the door you see only the status light, which flashes the first two digits of the code. Count the short flashes for the first digit, then the long flashes for the second, so 3 short flashes followed by 3 long flashes is a 33.x code. Write down what you see before you open the door or switch the furnace off. The full code with its third digit shows on the control display only with the door removed and the door switch closed, which is a job for a technician. A technician can also look back at the last 7 faults in the FLt menu. Stored codes are erased by themselves after 72 hours of powered operation after the last fault, and the display shows non when no fault is stored.
Booking a licensed gas technician
Book a licensed gas technicianlicensed gas technician
- Turn the unit off and leave the covers on. Gas components must only be serviced by a licensed technician.
- Note the code, how often it appears, and the model and serial numbers from the rating label.
- Book a licensed gas technician and give them those details.
Models that show this code
40 models in 6 ranges
| Range | Models |
|---|---|
| 58TN0B/58TN1B | 58TN0B045C17-12, 58TN0B070C14-12, 58TN0B070C17-16, 58TN0B070C21-20, 58TN0B090C17-16, 58TN0B090C21-20, 58TN0B110C21-20, 58TN0B135C24-22, 58TN1B045C17-12, 58TN1B070C14-12, 58TN1B070C17-16, 58TN1B070C21-20, 58TN1B090C17-16, 58TN1B090C21-20, 58TN1B110C21-20, 58TN1B135C24-22 |
| 59TN6C | 59TN6C040C14-10, 59TN6C060C17-14, 59TN6C080C17-14, 59TN6C080C21-20, 59TN6C100C21-22, 59TN6C120C24-22 |
| 59TN7A | 59TN7A060C17-16, 59TN7A080C17-16, 59TN7A080C21-20, 59TN7A100C21-22, 59TN7A120C24-22 |
| 58CU0B | 58CU0B040C17-12, 58CU0B060C17-16, 58CU0B080C21-20, 58CU0B100C21-20 |
| 59CU5B | 59CU5B060C17-16, 59CU5B080C21-20, 59CU5B100C21-22 |
| 59MN7C | 59MN7C060C17-14, 59MN7C060C21-20, 59MN7C080C17-14, 59MN7C080C21-20, 59MN7C100C21-22, 59MN7C120C24-22 |
Where this comes from
- 59TN6C gas furnace, installation, start-up, operating and service instructions (59TN6C-04SI) , page 57
- 59TN7A gas furnace, installation, start-up, operating and service instructions (59TN7A-04SI) , page 55, 74
- 58TN0B gas furnace, installation, start-up, operating and service instructions (58TN0B-03SI) , page 33
- 58CU0B gas furnace, installation, start-up, operating and service instructions (58CU0B-03SI) , page 28
- 59CU5B gas furnace, installation, start-up, operating and service instructions (59CU5B-05SI) , page 49
- 59TN7A gas furnace, installation, start-up, operating and service instructions (59TN7A-04SI) , page 74
- 59MN7C gas furnace, installation, start-up, operating and service instructions (59MN7C-04SI) , page 53
Checked against the manufacturer's manual on 11 October 2026.
Other Carrier gas furnace codes
| Code | Meaning | What you can do |
|---|---|---|
| 14.1 | Ignition lockout after repeated failed lighting attempts | Safe checks first, then a pro |
| 14.2 | Flame lost 3 times after 70 seconds of heating | Safe checks first, then a pro |
| 14.3 | Lockout after 7 flame losses in one heat request | Safe checks first, then a pro |
| 14.4 | Lockout after repeated pressure switch openings | Safe checks first, then a pro |
| 15.1 | Blower lockout, no blower speed signal | Call a pro |
| 15.2 | Blower lockout, blower never reached 500 rpm | Call a pro |
| 19.1 | Lost InteliSense communication with the thermostat | Call a pro |
| 21.1 | 24 volts sensed at the gas valve when there should be none | Safe checks first, then a pro |
| 22.1 | Flame proved while the gas valve is off | Safe checks first, then a pro |
| 23.1 | Flue or venting fault (depends on model) | Call a pro |
| 23.2 | Secondary pressure switch stuck closed | Call a pro |
| 23.3 | Pressure transducer senses over-pressure | Call a pro |
See all communication fault codes on gas furnaces across brands.