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Goodman gas furnace code E16: External return air sensor circuit shorted

Gas furnace, Canada and United States

The circuit of the external return air temperature sensor is shorted, so its reading is missing from the CoolCloud app.

This needs a licensed gas technician. There is nothing safe to check yourself. Leave the covers on and book a professional.

Only some models show this code. Check the list below.

What causes it

  1. A short in the sensor probe terminals or wires.

    Book a licensed gas technician

  2. A short in the control board connector, or a faulty control board.

    Book a licensed gas technician

How to read this code on your unit

The code shows on the three-character display on the furnace control board, which you can see through the sight glass on the blower compartment. IdL means the furnace is idle and normal. A blank display means the board has no power or has failed.

Booking a licensed gas technician

Book a licensed gas technicianlicensed gas technician

  1. Turn the unit off and leave the covers on. Gas components must only be serviced by a licensed technician.
  2. Note the code, how often it appears, and the model and serial numbers from the rating label.
  3. Book a licensed gas technician and give them those details.

Models that show this code

88 models in 6 ranges
RangeModels
GMVC80 / GCVC80 / AMVC80 / ACVC80GMVC800603BN, GMVC800603BX, GMVC800604BN, GMVC800604BX, GMVC800803BN, GMVC800804CN, GMVC800804CX, GMVC800805CN, GMVC800805CX, GMVC800805DN, GMVC800805DX, GMVC801005CN, GMVC801005CX, AMVC800603BN, AMVC800603BX, AMVC800604BN, AMVC800604BX, AMVC800803BN, AMVC800804CN, AMVC800804CX, AMVC800805CN, AMVC800805CX, AMVC800805DN, AMVC801005CN, AMVC801005CX
GMVC96 / GCVC96 / AMVC96 / ACVC96GMVC960403BN, GMVC960603BN, GMVC960803BN, GMVC960804CN, GMVC961005CN, GMVC961005DN, GMVC961205DN, GCVC960403BN, GCVC960603BN, GCVC960804CN, GCVC961005CN, GCVC961205DN, AMVC960403BN, AMVC960603BN, AMVC960803BN, AMVC960804CN, AMVC961005CN, AMVC961005DN, AMVC961205DN, ACVC960403BN, ACVC960603BN, ACVC960804CN, ACVC961005CN, ACVC961205DN
GMVM97 / GCVM97 / AMVM97 / ACVM97GMVM970603BN, GMVM970803BN, GMVM970804CN, GMVM971005CN, GMVM971205DN, AMVM970603BN, AMVM970803BN, AMVM970804CN, AMVM971005CN, AMVM971205DN
GRVM97 / GDVM97GRVM970603BN, GRVM970803BN, GRVM970804CN, GRVM971005CN, GRVM971205DN
GRVT80 / GDVT80GRVT800603BN, GRVT800603BX, GRVT800604BN, GRVT800604BX, GRVT800803BN, GRVT800804CN, GRVT800804CX, GRVT800805CN, GRVT800805CX, GRVT800805DN, GRVT800805DX, GRVT801005CN, GRVT801005CX, GDVT800603BX, GDVT800803BX, GDVT800805CX, GDVT801005CX
GRVT96 / GDVT96GRVT960403BN, GRVT960603BN, GRVT960803BN, GRVT960804CN, GRVT961005CN, GRVT961005DN, GRVT961205DN

Where this comes from

Checked against the manufacturer's manual on 13 October 2026.

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Other Goodman gas furnace codes

Code Meaning What you can do
E1A Onboard return air sensor shorted Call a pro
E7 Igniter circuit problem or poor ground Call a pro
E8 High-stage pressure switch closed at start of heating Call a pro
E9 High-stage pressure switch not closing Safe checks first, then a pro
E10 Grounding fault or poor neutral connection Call a pro
E11 Rollout switch open Call a pro
E15 External return air sensor circuit open Call a pro
E17 Supply air sensor circuit open Call a pro
E18 Supply air sensor circuit shorted Call a pro
E19 Onboard return air sensor unplugged Call a pro
EA Reversed polarity or poor ground Call a pro
EA0 R-32 refrigerant leak detected Safe checks first, then a pro

See all temperature sensor fault codes on gas furnaces across brands.