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Goodman gas furnace code EA: Reversed polarity or poor ground

Gas furnace, Canada and United States

The 115 V supply polarity is reversed or the furnace is poorly grounded, and the furnace does not run.

This needs a licensed gas technician. There is nothing safe to check yourself. Leave the covers on and book a professional.

What causes it

ComfortNet two-character display (GMVC96 revision AA, GMVC8)

  1. The 115 V supply to the furnace or control board is connected with its polarity reversed.

    Book a licensed gas technician

  2. A poor unit ground.

    Book a licensed gas technician

ComfortNet two-character display, modulating furnaces (GMVM97 revision AA, GMVM96)

  1. The 115 V supply to the furnace or control board is connected with its polarity reversed.

    Book a licensed gas technician

  2. The unit ground is reversed.

    Book a licensed gas technician

How to read this code on your unit

The code shows on the two-character display on the furnace control board, which you can see through the sight glass on the blower compartment. On means normal operation. A blank display means the board has no power or has failed. A ComfortNet thermostat, if fitted, shows the same codes with a short message and uses EE for an internal fault.

Booking a licensed gas technician

Book a licensed gas technicianlicensed gas technician

  1. Turn the unit off and leave the covers on. Gas components must only be serviced by a licensed technician.
  2. Note the code, how often it appears, and the model and serial numbers from the rating label.
  3. Book a licensed gas technician and give them those details.

Models that show this code

66 models in 4 ranges
RangeModels
GMVC8 / GCVC8 / AMVC8 / ACVC8GMVC80603BN, GMVC80603BX, GMVC80604BN, GMVC80604BX, GMVC80803BN, GMVC80803BX, GMVC80804CN, GMVC80804CX, GMVC80805CN, GMVC80805CX, GMVC80805DN, GMVC80805DX, GMVC81005CN, GMVC81005CX, AMVC80603BN, AMVC80603BX, AMVC80604BN, AMVC80604BX, AMVC80803BN, AMVC80803BX, AMVC80804CN, AMVC80804CX, AMVC80805CN, AMVC80805CX, AMVC80805DN, AMVC80805DX, AMVC81005CN, AMVC81005CX
GMVC96 / GCVC96 / AMVC96 / ACVC96GMVC960403BN, GMVC960603BN, GMVC960803BN, GMVC960804CN, GMVC961005CN, GMVC961005DN, GMVC961205DN, GCVC960403BN, GCVC960603BN, GCVC960804CN, GCVC961005CN, GCVC961205DN, AMVC960403BN, AMVC960603BN, AMVC960803BN, AMVC960804CN, AMVC961005CN, AMVC961005DN, AMVC961205DN, ACVC960403BN, ACVC960603BN, ACVC960804CN, ACVC961005CN, ACVC961205DN
GMVM96 / GCVM96 / AMVM96 / ACVM96GMVM960603BX, GMVM960805CX, GMVM961005DX, GMVM961155DX
GMVM97 / GCVM97 / AMVM97 / ACVM97GMVM970603BN, GMVM970803BN, GMVM970804CN, GMVM971005CN, GMVM971205DN, AMVM970603BN, AMVM970803BN, AMVM970804CN, AMVM971005CN, AMVM971205DN

Where this comes from

Checked against the manufacturer's manual on 13 October 2026.

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Other Goodman gas furnace codes

Code Meaning What you can do
E10 Grounding fault or poor neutral connection Call a pro
E16 External return air sensor circuit shorted Call a pro
E17 Supply air sensor circuit open Call a pro
E18 Supply air sensor circuit shorted Call a pro
E19 Onboard return air sensor unplugged Call a pro
EA0 R-32 refrigerant leak detected Safe checks first, then a pro
EA1 R-32 refrigerant sensor fault Safe checks first, then a pro
EA2 A2L relay fault on the control board Safe checks first, then a pro
EAF Lost communication with the R-32 refrigerant sensor Safe checks first, then a pro
EEA Reversed polarity or poor ground Call a pro
9 red flashes Configuration error or electrical fault (depends on model) Call a pro
red light flashing rapidly Electrical fault or configuration error (depends on model) Call a pro

See all electrical fault codes on gas furnaces across brands.